Digital Insights Analyst

Required Skills & Experience:

• You have an analytics background. You can write moderately complex SQL queries with some guidance, use behavioural analytics tools like Contentsquare to draw out user journeys, and you have robust knowledge of Google Analytics – including GA4.
• You understand how to carry out external market analysis, drawing on a range of tools and data sources, including SimilarWeb, to inform conclusions on our relative strengths, weaknesses, opportunities, and threats.
• You have experience working within an Agile framework to plan, execute, and review your work.
• You have experience using cloud based analytical platforms such as Databricks, Google BigQuery and the like.
• You can use digital analytics data to measure the effectiveness and impact of online promotions, optimise customer journeys, and increase ecommerce conversion.
• You have a good understanding and can use statistical methods such as hypothesis testing and confidence intervals to draw valid conclusions and recommendations.
• You have a strong attention to detail and are willing to take the time to ensure the accuracy of your work. You can check, validate, and troubleshoot your data and code, and ensure they meet the quality standards and expectations.
• You care about Quality Assurance. You are empathetic to the importance of Data Governance and good Data Quality.
• You’ve used Asana or Jira/Confluence before for managing workloads and documentation. You can use these tools to organise, prioritise, and track your tasks and projects. You can also create and maintain clear and concise documentation for the wider team and your stakeholders.
• You’re curious: about how things work and getting to the bottom of business problems and data nuances. You ask relevant and insightful questions, conduct thorough and rigorous analysis, and find creative and innovative solutions.
• You understand and maximise the value of analysis and data science, and act with a commercial lens, prioritising the actions and usefulness of outputs. You can translate business objectives into analytical goals, prioritise the most impactful and feasible actions, and communicate the value and benefits of your outputs to the business.
• You’re a good storyteller who can bring that value to others – you know numbers don’t always speak for themselves and have excellent visuals to support (Power BI experience is highly desirable). You can deliver compelling presentations that convey your insights and recommendations clearly and persuasively.

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.